June 2020 Quarter Results

CCIQ Suncorp Pulse Survey of Business Conditions

“Slight improvement recorded as the toughest period ever encountered by businesses continue.”

The latest results from the Suncorp CCIQ Pulse Survey for the June quarter 2020 have indicated a slight improvement on the March quarter despite conditions and performance continuing to remain very poor.

Fill out the form to receive your copy of the latest Pulse Report.


  • General business conditions

    Two in three businesses (65%) indicated that business conditions during the June quarter had deteriorated.

  • Sales & Revenue

    Two-thirds of Queensland businesses indicated that sales revenue had fallen during the June quarter amidst the social distancing measures implemented by the State and Federal government.

  • Operating Costs

    The Other Operating Costs Index fell by another 7.2 points over the June quarter to 47.7. This is the first time the Index has fallen below 50 and indicates that business costs are decreasing, providing essential cost relief for businesses forced to close.

  • Profitability

    Two in every three businesses (65%) reported that their profitability had declined during the June quarter. This reading is only slightly better than the March quarter, causing the Profitability Index to increase by 2.4 points to 30.4 while remaining at an unprecedented poor level.

  • Employment levels

    Employment levels increased by 2.3 index points in the June quarter to 39.3 as two in every five businesses reported reduced staffing. While improving, the reading for June is the second-lowest ever recorded and follows the historic low observed in the previous quarter (March 2020).

  • Capital expenditure

    Capital expenditure remained virtually unchanged, increasing by only 0.3 points to 40.6. Businesses indicate having to further reduce capital expenditures during the September quarter with the Forecast Index remaining low at 42.4.

About Pulse

The Suncorp-CCIQ Pulse Survey (Pulse Survey) of Business Conditions is the largest survey of the state’s 438,000 small and medium-sized businesses and serves as a leading indicator of sentiment across Queensland’s diverse business community. Pulse is unique and aims to measure the sentiment of business owners and managers across the state, providing critical insights into the current, planned and latent business activity. It is, therefore, a barometer of optimism and concern regarding key matters that are important to Queensland’s small and medium-sized enterprises and provides a platform for their collective voice to be heard.

Download the media release